What is an IP PBX and how does it benefit businesses?

[Dinstar India]

An IP PBX (Internet Protocol Private Branch Exchange) is a system that manages voice calls over an IP network instead of traditional phone lines. It enables businesses to make internal and external calls using VoIP technology, reducing communication costs and enhancing flexibility. IP PBX systems support advanced features like call forwarding, voicemail, conferencing, and integration with CRM software. They are scalable, allowing businesses to easily add new users and locations. With improved efficiency, cost savings, and remote accessibility, IP PBX is an ideal solution for modern businesses looking to streamline communication.